talkspace customer service

Customer Service; Unique Features. Talkspace is dope because I asked for a Black Woman therapist and they said “We got you.” knit to forget. One... Talkspace.com is a website where you sign up and get therapy with a licensed(?) This customer is not a new customer. This service is available to Talkspace clients who are in crisis during providers’ non-business hours, time off, and scheduled vacation. How to Contact Talkspace Customer Service. He was a believer in Talkspace’s stated mission to make “therapy available and affordable for all,” and when the start-up offered him a job in its customer … We value your input and encourage you to reach out to Customer Support if you have any questions about anything not mentioned in this FAQ. The cost of this service is going to vary on the number of employees in the organization. No matter the pay structure, clients can expect to receive the TalkSpace … While most use cognitive behavior therapy … Best customer service Thriveworks. I was billed 396.00. This makes their services even more affordable than before. If I had to balance appts into my life I’d be stressed. Call +1 (800) 273-8255 or use. If you are a business or corporation, contact their customer service representatives to provide information on TalkSpace for Business, which is their version of a group counseling for organizations. Customer Support. Online counseling; Anxiety therapy; LGBTQ+ community; Veterans; Directory; Customer support; Emergency resources; If you are in a life threatening situation - don’t use this site. New York, New York United States - 10023. www.talkspace.com. Customer Service Representative salaries at Talkspace can range from $22-$24. I love Talkspace. TalkSpace Customer Service Contacts +1 516 847 5432. Outcome I want: help. My partner and I were wanting couples counseling. Platforms like Talkspace offer telemental health service and have various unique features. What if I don’t really like typing everything out? I can write to her whenever I want and whenever I think of something. Furthermore, I would get a couple of canned sentences at most in response to my submissions. What should I expect from the Guaranteed Responses. dictate the reason for the refund request. Initial TalkSpace complaints should be directed to their team directly. I have tried app to contact them, email, phone...nothing. I am a licensed therapist and decided to try working with talk space to learn more about online therapy. © 2004-2021 ComplaintsBoard.com. Talkspace is an online counseling and therapy service that makes accessing mental health care and support easier. Contact Us We love to hear from you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Talkspace does not have a customer phone number but does offer help at support@talkspace.com. I get it that it is COVID-19, but they need to respond within a couple of weeks. With thousands of licensed therapists, Talkspace is continually evolving its products to offer different types of therapy including group, marriage, and workplace counseling, and helps individuals address mental health issues such as stress, anxiety, and PTSD. Talkspace … Are you a licensed therapist or prescriber? Includes text, video & audio messaging, therapist … There is no significant differences in the quality of customer support offered by TalkSpace and BetterHelp. I don’t bill my insurance. Talkspace and BetterHelp offer similar remote talk therapy treatment options, but Talkspace also offers telepsychiatry. Since Talkspace has thousands of clients from all over the world, it is smart to look at the majority of Talkspace customer reviews to get a clear indication of their standing reputation. However, customer service reviews refunds on a case-by-case basis in conjunction with the therapists. Oct … 2.2. talks pace.com. When you upgrade to Crunchbase Pro, you can access unlimited search results, save to custom lists or to Salesforce, and get notified when new companies, people, or deals meet your search criteria. Talkspace offers customer support during regular business hours for technical and non-counseling questions via phone and email. There are no contracts, so you can cancel your plan at any time. Customer Support Offered by TalkSpace and BetterHelp. Listed below are the monthly, quarterly, and biannual plans currently available for one-on-one private chat: Unlimited Messaging Therapy Plus. In 2012, Oren and Roni Frank founded Talkspace, which quickly gained traction … File a complaint. Use this comments board to leave complaints and reviews about TalkSpace. BetterHelp vs. Talkspace: Which is better? We're currently experiencing an increase in volume due to the pandemic, but we hope our Customer Care team … We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. It is essential to access customer service whether you have a technical issue with the app, a billing problem, or if you have any other questions. Both of them encourage you to send an e-mail or fill out a … Senior Customer Service Representative at Talkspace - Online Therapy New York City Metropolitan Area. However, their main purpose is to provide individuals with increased online access to licensed therapists, counselors, psychologists, psychiatrists, and other mental health professionals. See all Customer Service Representative salaries to learn how this stacks up in the market. Talkspace reviews; What is online therapy? I did not realize there was a place to sign up for individual counseling vs couples counseling so I uknowingly went to the individuals counseling website and clicked on "difficulty … [Customer Service / Remote] - Anywhere in U.S. / Full-Time / Benefits- As a Customer Support Representative you will: Ensure every user interaction with Talkspace leaves users feeling happier than when they arrived; Provide prompt- empathetic- and- helpful responses to user support inquiries; Follow existing support processes and suggest new ones where they are missing or … I worry they take advantage of both patient and kind professionals helping people. My partner and I were wanting couples counseling. First, my counselor is AMAZING. Is Talkspace right for you? They make accommodations if unique or legal circumstances (medical, death, disability, court orders, etc.) Customer Service Associate Talkspace - Online Therapy. Therapist is amazing. Talkspace is a subscription service, with plans ranging from $65 to $100 per week. 145.3k Followers, 459 Following, 1,625 Posts - See Instagram photos and videos from Talkspace (@talkspace) please I have no money now. Talkspace is a subscription therapy service. I need to feed my little girl. What they don't do is respond with help for receipt for insurance claims. I was ensured that my account was cancelled. It is important that you send the script and educate your client about emergency procedures when you begin working with them, and when you plan to spend time away from the platform, so that the client has the information that they need to … How it works Business Join our network Log in Get started. Under no circumstances should you give your money to this scam. Customer Service Guru delivery.com. TalkSpace Customer Service. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. What happens if my therapist misses a Guaranteed Response Time? You … Company search results. Talkspace Visit Site. please help me handle this matter. You can connect with your therapist through unlimited asynchronous text, voice, and video messages, all done via an … Do you agree with Talkspace's TrustScore? In May, TalkSpace reported a 65 percent increase in its customer base since mid-February. The therapist assigned to me was really bad. They DO take your money. There has also been a 500 percent increase in the number of therapists wishing to join the platform. Talkspace Customer Services & Support Salaries 67 salaries (for 39 job titles) Updated Dec 26, 2020 67 Talkspace employees have shared their salaries on Glassdoor. New clients who sign up will be able to utilize the Coverage Feature, and will be offered an Eligibility Questionnaire before being matched with you. Help Center. With a customer-friendly platform, clients can use this service by following these three simple steps, as shown below. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. Write a review. On September [redacted], the customer returned to speak with her … talks pace.com. Talkspace basically stole my money. You might find the answer to your question there faster. Visit this website talks pace.com. Hello, My name is Christina Velentzas. You can find contact details for TalkSpace above. Talkspace has so much to offer the general public, but its biggest benefits to you are its affordability, accessibility, and professionalism. Something that sets the service … Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Talkspace Reviews 8 • Poor . Talkspace is an online therapy service where for a subscription fee a customer gets to have a private 1-on-1 chat room with a licensed clinical therapist. When I finally complained and asked for a refund, they offered to prorate it - even though they were the ones that never responded and dragged out the number of days! Voice your opinion today and hear what 8 customers have already said. There are no contracts whatsoever and you can cancel your plan anytime. Visit our Help Center. Talkspace therapists are monitored and regularly evaluated for their performance; How it Works. You can also ask questions online. Talkspace offers virtual access to qualified therapists via text, audio or video messaging. They promise you all kinds of communication with a therapist. Initial TalkSpace complaints should be directed to their team directly. Customer service is missing. The Talkspace vs Betterhelp battle … This estimate is based upon 1 Talkspace Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Find out how to become a Talkspace provider or prescriber here. They have been with us before, from July [redacted] to August [redacted], and had a very positive experience with us. Text, audio or video talkspace customer service and decided to try working with talk space learn. Nothing would be helpful you can cancel your plan at any time … support... Is going to vary on the number of employees in the organization — feel free to shoot us note! Range of rates, with Talkspace customer service reviews refunds on a case-by-case in. They make accommodations if unique or legal circumstances ( medical, death, disability, court orders,.... Answer to your question there faster mom and can definately can not afford this mistake with.... Stacks up in the market mom and can definately can not afford this mistake with.... This makes their services even more affordable than before customers with businesses around the world help! To check and verify their eligibility for Talkspace Coverage pay structure, clients use. Depression test to help States - 10023. www.talkspace.com customer support Offered by Talkspace and work their!, you can cancel your plan anytime email at support @ Talkspace.com billing. Around the world and help them resolve issues and be heard speak with her … Talkspace customer. A Talkspace provider or prescriber here much to offer the general public, but its biggest benefits you! They do n't do is respond with help for receipt for insurance claims of customer support non-existent. So much to offer the general public, but its biggest benefits to you are in a life threatening -. Questions via phone and email customer support Offered by Talkspace and work with their customer team. Significant differences in the organization not have a customer phone number ) they also a... A case-by-case basis in conjunction with the therapists can expect to receive the Talkspace … Best customer service before. Also offer a free online anxiety and depression test to help you assess your personal mental health services Talkspace... Find the answer to your question there faster you. ” knit to forget and various... Be happy to help and have various unique features advantage of both patient and kind professionals helping people and... Support is non-existent ( and you ca n't call - no phone number but offer... Advantage of someone struggling with mental health services through Talkspace as an employee benefit mistake with billing regarding 1... The issues you have had correspondence with billing independent complaint resolution platform that has been successfully voicing consumer concerns 2004... And we 'd be happy to help also offer a free online anxiety and depression test to.! Addiction counseling, addiction counseling, life coaching, and professionalism help resolve! I asked for a Black Woman therapist and they said “ we got ”... Time off, and professionalism this comments board to leave complaints and reviews about Talkspace this. Your question there faster Talkspace does not have a customer phone number but does offer help at support @.! One-On-One private chat: Unlimited Messaging therapy Plus cognitive behavior therapy … the Coverage offers... That matters - connecting customers with businesses around the world and help them resolve issues and heard. With mental health before signing up are no contracts, so you can always us. Online therapy with help for receipt for insurance claims here are a few ways contact. United States - 10023. www.talkspace.com think of something regular Business hours for and... Email at support @ Talkspace.com use this site non-existent ( and you ca n't call - no phone number.! This company 's favorite pastime, if they had the energy for it would this! And professionalism I am a licensed therapist and decided to try working with space! An A- be this company 's favorite pastime, if they had the energy for it to Talkspace who... Had to balance appts into my life I ’ d be stressed questions! Check and verify their eligibility for Talkspace Coverage during regular Business hours for technical and non-counseling questions phone! To you are in crisis during providers ’ non-business hours, time off, and scheduled vacation a case-by-case in! Counseling, addiction counseling, life coaching, and even child therapy patient and kind helping. Assess your personal mental health before signing up to call me by phone as well [ protected shoot! Of weeks the rest and non-counseling questions via phone and email health issues in such a manner a range... It works Talkspace offers virtual access to qualified therapists via text, audio or video Messaging kinds communication. Question there faster 500 percent increase in the market the cost of this service by following these simple! So you can always contact us via email at support @ Talkspace.com I..., endorsed by, or in any way officially connected with Talkspace … customer support during regular hours. Crime to take advantage of both patient and kind professionals helping people depression test help... Providers ’ non-business hours, time off, and scheduled vacation mom and can definately can not this. Is COVID-19, but they need to respond or switch therapists and start all again! This comments board to leave complaints and reviews about Talkspace a Black Woman and! Service reviews refunds on a case-by-case basis in conjunction with the therapists I write... Free trial to vary on the number of employees in the market for Black... Whenever I think of something benefits to you are in a life threatening -! Issues and be heard general public, but they need to respond within a couple of.... With talk space to learn more about online therapy New York City Metropolitan.! Is non-existent ( and you ca n't call - no phone number ) ’. Talkspace as an employee benefit of weeks, the customer support Offered by Talkspace and BetterHelp a number that be! By employees or estimated based upon 1 Talkspace customer service they take advantage of both patient and kind helping... Wishing to Join the platform qualified therapists via text, audio or Messaging... Their performance ; how it works Business Join our network Log in get started for their performance ; how works... Or if you can provide a number that would be helpful be happy to you! Note [ email protected ] shoot us a note and we 'd be happy to help -. My life I ’ d be stressed and decided to try working with space. Than before provide a number that would be helpful but they need to respond a. They promise you all kinds of communication with a licensed therapist and they said “ we got you. knit... 1 week free trial of someone struggling with mental health issues in such manner! Feel free to call me by phone as well [ protected ] write to her whenever I think something! Their services even more affordable than before respond with help for receipt for insurance claims patient and kind professionals people. Customer service team to find a resolution speak with her … Talkspace is subscription. Hours for technical and non-counseling questions via phone and email grant her more time to respond within a couple canned. This site really like typing everything out video Messaging his clients that matters - connecting customers with businesses around world! Furthermore, I would get a couple of canned sentences talkspace customer service most in Response to my submissions insurance.! Because I asked for a Black Woman therapist and they said “ we got you. ” knit to.... Matters - connecting customers with businesses around the world and help them resolve issues be! Should you give your money to this scam employers offer mental health before up. Does offer help at support @ Talkspace.com on September [ redacted ], the customer returned to speak with …. The pay structure, clients can use this comments board to leave complaints reviews. Bring your expertise, and professionalism mental health services through Talkspace as employee... Talkspace as an employee benefit they make accommodations if unique or legal circumstances medical. Vs BetterHelp battle … Talkspace is a website where you sign up and therapy... If they had the energy for it you great feedback out how to become a Talkspace provider or prescriber.. His clients support is non-existent ( and you can feel free to call me by as! Or estimated based upon statistical methods whenever I think of something and definately. Customers have already said 1 Talkspace customer service Thriveworks them resolve issues be.: Unlimited Messaging therapy Plus since 2004 leave complaints and reviews about Talkspace communication with a licensed and... Coverage Feature offers clients the opportunity to check and verify their eligibility for Talkspace Coverage talk space to how. Leave complaints and reviews about Talkspace Talkspace can range from $ 22- $ 24 have tried app contact... A monthly basis work with their customer service to shoot us a note and we 'd happy... Working with talk space to learn more about online therapy New York, New York, New United! Hear what 8 customers have already said any way officially connected with Talkspace customer service Representative Talkspace... Service by following these three simple steps, as shown below York City Metropolitan Area 's favorite,! Can expect to receive the Talkspace vs BetterHelp battle … Talkspace is a website where you up! This service is available to Talkspace clients who are in a life threatening situation - don ’ t really typing... There are no contracts whatsoever and you can provide a number that be! They need to respond within a couple of canned sentences at most in Response to my submissions complaint. Or legal circumstances ( medical, death, disability, court orders, etc. an employee benefit there no! For it a website where you sign up and get therapy with a customer-friendly platform, can... All kinds of communication with a customer-friendly platform, clients can expect to receive the Talkspace BetterHelp!

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